❓ FAQ

Frequently Asked Questions

Everything you need to know about SwapMeeter — from getting started to managing your account.

Getting Started

What is SwapMeeter?

SwapMeeter is a digital marketplace that connects local thrifters with swap meet vendors. We help you discover unique items at nearby flea markets and swap meets, making it easier to find treasures without driving to every event.

How do I sign up?

Download the SwapMeeter app from the App Store or Google Play. Create your account with your email address and start browsing local swap meets immediately. No credit card required to get started.

Is SwapMeeter free to use?

Yes! Browsing swap meets and viewing vendor inventories is completely free. We only charge vendors a small subscription fee to list their items and manage their booths.

For Thrifters

How do I find swap meets near me?

Open the app and use our location-based search to discover active swap meets in your area. You can filter by distance, date, and type of items you're looking for.

Can I see what vendors will have before I go?

Absolutely! Each vendor creates a digital catalog of their inventory. Browse items, see photos, and read descriptions before heading to the event.

How do I contact vendors?

Use the in-app messaging system to ask vendors about items, negotiate prices, or get directions to their booth at the event.

Is it safe to meet vendors in person?

We prioritize safety with our trust & safety features. Vendors can build trust through verified profiles and reviews, and we provide clear communication tools. Always meet in public spaces and bring a friend when possible.

For Vendors

How do I become a vendor?

Join our vendor waitlist through the app or website. We'll contact you when we launch in your area. You'll need to provide basic business information and agree to our vendor terms.

What are the subscription plans?

We offer flexible monthly and annual plans starting at $6.99/month for our Starter plan. Each plan includes digital catalog creation, customer messaging, and analytics tools.

How do I create my digital catalog?

Our easy-to-use tools let you photograph items, add descriptions, set prices, and organize your inventory. Updates sync instantly to thrifter devices.

Can I manage multiple swap meet appearances?

Yes! Track different events, manage inventory across locations, and get insights on which items perform best at each venue.

Technical Support

What devices does SwapMeeter support?

The SwapMeeter app is available for iOS (iPhone/iPad) and Android devices. We recommend iOS 14+ or Android 8+ for the best experience.

Is my data secure?

Yes, we use industry-standard encryption and security measures. Read our Privacy Policy for detailed information about how we protect your data.

How do I report a problem?

Contact our support team at support@swapmeeter.io or use the in-app help section. We're here to help!

Can I delete my account?

Yes, you can delete your account at any time through the app settings. We'll remove your personal data in accordance with our Privacy Policy.

Still have questions?

Can't find what you're looking for? We're here to help.